Returns & Exchanges

We want you and your furry friends to be completely satisfied with your purchase. If your order isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring they are clean, hair-free, and include all original tags.

• 3.
  Ship It Back

  Print your prepaid shipping label, attach it to the parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.